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RETURNS & EXCHANGES
We want you to love your KOHR pieces.
CHANGE OF MIND & SIZING
We accept eligible returns within 14 days of delivery.
Items must be unworn, unwashed and in their original condition, with tags attached. Items showing signs of wear, makeup, deodorant, perfume, stains or damage may not be accepted for change-of-mind returns.
Customers are responsible for return shipping costs for change-of-mind or sizing returns.
EXCHANGES
If you need a different size, contact us within 14 days of receiving your order. Exchanges are subject to availability.
FAULTY OR INCORRECT ITEMS
If you receive an incorrect, damaged or defective item, please contact us with your order number and photographs so that we can assist you.
Nothing in this policy limits any rights you may have under applicable South African consumer law.
HOW TO REQUEST A RETURN
Contact us through our Contact Us page with your order number, the item you wish to return and the reason for your return.
Please wait for confirmation before sending anything back.